Last Updated Date: September 12, 2023
If you are a California resident, please visit the California Privacy Notice section for more information about your specific privacy rights.
This Privacy Policy describes how Aptos, LLC together with its subsidiaries and affiliates (collectively "Aptos", "we", "us" or "our") collect, use, and share information from or about you when you use our websites or if you engage in business with us via our website or other channels (for instance, by communicating with us or attending one of our events).
We have outlined:
It is important that you read this notice together with any other notices we may provide on specific occasions when we are collecting or processing your personal data, so that you are fully aware of how and why we are using your personal data. This notice supplements the other notices and is not intended to override them.
If you do not agree with this Privacy Policy, you should not use our websites, product and services, or any other services that link to this Privacy Policy.
Personal data, or personal information, means any information about an individual from which that person can be identified.
We use different methods to collect personal data from and about you, such as:
We collect personal data from you when you submit web forms or interact with our websites, for example by subscribing to our blog, signing up for a webinar, corresponding with us by phone, e-mail, chat, or otherwise, subscribing to one of our services or requesting a demo of our products and/or services. We may ask for your business email address, first and last name, job title, company name and other similar business information. You are free to explore some of our websites without providing any personal data about yourself.
We collect usage data when you or your users use our "Services" (which means our subscription services, support, hosting, maintenance and support services and professional services) as our customer. Usage data includes but is not limited to log in details, usage metrics and information regarding your use and interaction with the Services such as what product features you use the most, when a service ticket is opened and closed. We engage third party providers to collect usage data.
When you register for an event, we collect information such as your first and last name, job title, company name, business email address and other similar business and travel information We use this information to communicate with you and in some cases facilitate your registration. Additionally, we may share your registration data with our service providers in order to register you, make necessary arrangements to enable you to participate in the event, gain feedback, improve your experience at our events and inform you of future events.
We may use cookies, server logs and other technologies, such as web beacons, to collect information that your browser sends us when you are using our website. This includes your computer's internet protocol, browser type, browser version, the country from which you visited our website, how you arrived at our website, length of your visit and which pages you viewed.
We may receive personal information about you from our global network of partners and service providers who may provide your data through our lead generation and deal registration process.
We may also collect information about you through our co-marketing partnerships, for example when you sign up to a webinar or download a white paper published by our co-marketing partners.
We may combine the personal information we collect from you with personal information we receive from other sources, such as third-party providers of business information and publicly available sources (like social media platforms). This may include physical mail addresses, job titles, email addresses, phone numbers, IP addresses, and social media profiles. This helps us to update and improve our records, identify new customers, create more personalized advertising, suggest products and services that may interest you, deliver personalized communications and promote events. The collection of your personal data by these other third-party providers is governed by the provider's privacy policy.
We use the personal information that you provide us to:
Our legal basis for collecting and using personal data will depend on the personal data collected and the context in which we collect it. However, we will normally only collect personal data from you when we have your consent to do so, where we need personal data to perform the obligations under our contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal data form you.
If we ask you to provide personal data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of personal data is mandatory or not (as well as the consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are. Typically, our legitimate interests comprise of the following:
We may share your personal information with:
Aptos may share your personal information with other group companies within the Aptos and Revionics organizations to where we have operations obligations (Please refer to Section 4 for both the following weblinks: for Aptos https://go.aptos.com/rs/615-FLC-495/images/Aptos_Sub-Processor_List.pdf and for Revionics https://go.aptos.com/rs/615-FLC-495/images/Revionics_Sub-Processor_List.pdf) to help better tailor services, products, marketing, and advertising to you and to other existing and potential customers. In addition, your business information may be shared for business operational purposes.
We may share your personal information with our third-party service providers and sub-processors to support our websites, products, and Services. For example, we use service providers and sub-processors for data hosting, application development, marketing, sales support and customer support. We may need to share your information with them to provide information about products or Services to you. Examples may include removing repetitive information from prospect lists, analyzing data or performing statistical analysis on your use of the Services or interactions on our websites, providing marketing assistance, developing and improving the product and services, and providing customer service or support. These service providers and sub-processors are prohibited from using your Personal Data except for these purposes, and they are required to maintain the confidentiality of your information. In all cases where we share your information in this way, we explicitly require them to acknowledge and adhere to our privacy and data protection policies and standards.
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
Depending on which country or state you are a resident in, you may have certain rights with respect to your personal information which we hold about you including the following:
You can request access, correction, updates or deletion of your personal information.
You can object to our processing of your personal data or ask us to restrict processing of your personal data or request portability of your personal data.
If we have collected and processed your personal data or information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data or information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to your local data protection authority about our collection and use of your personal data or information.
We will respond within the time period prescribed by applicable law. Please note that many of the above rights are subject to exceptions and limitations. Your rights and our responses will vary based on your state or country of residency. Please note that you may be located in a jurisdiction where we are not obligated, or are unable, to fulfill a request. In such a case, your request may not be fulfilled. If you have any unresolved concerns, you may have the right to complain to your local data protection authority.
Please note that to protect personal information, we may verify your identity by a method appropriate to the type of request you are making. Depending on where you reside, you may be entitled to empower an “authorized agent” to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws.
To exercise any of these rights, please contact us using the contact details in paragraph 6 below or if you are resident in a US state that permits the exercise of certain rights, you can submit your request using the US Privacy Rights Request Form.
If you have any questions, comments, or concerns about this Privacy Policy or wish to exercise your privacy rights, please email us at [email protected] or write to us at:
Aptos, LLC
11175 Cicero Drive, Suite 650
Alpharetta, GA 30022
Attention: Legal Department
CCPA
Last Updated Date: September 12, 2023
Aptos, LLC and its affiliates and subsidiaries may collect the personal information of individuals who are resident in the state of California, USA ("consumers" or "you").
The defined terms used in this Notice shall have the same meanings ascribed to them in the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 ("CCPA").
Where applicable, this California Privacy Notice (this "Notice") will apply to you, in addition to the information contained in our Privacy Policy, this Notice describes how we collect, sources, use, disclose and otherwise process your personal information, offline and online, within the scope of the CCPA.
When we use the term "personal information" in this Notice, we mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household in accordance with the CCPA.
For the purposes of this Notice, personal information does not include:
We share personal information internally among Aptos' affiliates (please refer to https://www.aptos.com/contact and https://revionics.com/contact-us for a list of our affiliates) and with our service providers and contractors that help us operate this website and our business. We may also share personal information with a variety of third parties, including for marketing purposes; if we are subject to certain corporate transactions or reorganizations; with third parties to comply with law or to protect our rights or the rights and safety of others; or for purposes otherwise disclosed.
For purposes of this Notice, when we use the term "third party" we mean entities that are not service providers or contractors providing services on behalf of Aptos and that are not entities with whom you interact with directly.
In the last 12 months, we have collected each of the categories of personal information noted below and disclosed it, for a business purpose, to the categories of recipients listed below. The sections below also indicate when we sold or shared the personal information to third parties in the last 12 months and the types of third parties.
a) We may disclose, for a business purpose, the following categories of personal information to third parties:
b) We may disclose, for a business purpose, each of those categories of personal information to the following categories of third parties:
c) We may have sold or shared each of these categories of personal information to the following categories of third parties:
As described our Privacy Policy, we collect personal information directly from you when you provide it to us, automatically using cookies and other tracking technologies, from the categories of third parties listed in that policy and by combining personal information we may otherwise obtain.
We collect, sell, share or disclose personal information about you for the business and commercial purposes further described in the "Legal basis for processing personal information" section of the Privacy Policy including to:
The period for which we retain your personal information varies, depending on the type of personal information and the purpose for which it was collected. The duration is limited to time necessary to fulfill the purposes for which the information was collected, in light of any restrictions or deletions you might request, as well as our need to address our legal obligations or rights.
As a California resident, you may be able to exercise the following rights in relation to the personal information about you that we have collected (subject to certain limitations at law):
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Right to Know |
The right to request the following information relating to the personal information we have collected about you and disclosed about you:
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Right to Access (Right to Know Specific Pieces of Information) / Portability |
The right to access and obtain a copy of the specific pieces of personal information we have collected about you in a structured, machine-readable format that may be transmitted to another entity without hindrance, to the extent technically feasible. |
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Right to Correct |
The right to request that we correct your inaccurate personal information maintained by us. |
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Right to Request Deletion |
The right to request the deletion or erasure of personal information we have collected from you, subject to certain exceptions. |
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Right to Opt-Out of Data Sales or Sharing |
The right to direct us not to sell or share personal information we have collected about you to third parties, including for ad targeting/cross contextual advertising. |
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California's "Shine the Light" Law |
California's "Shine the Light" law (Civil Code § 1798.83) also permits California residents that have an established business relationship with us to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year or to have the right to opt-out of such disclosures. |
To Exercise Your Rights to Know, Access, Correct, Delete and/or "Shine the Light"
Please submit a request by filling out our US Privacy Rights Request Form
We may need to verify your identity and confirm you are a resident of the State of California before processing most requests, which may require us to obtain additional personal information from you. In order to verify your identity, we will generally require either the successful authentication of your account, or the matching of sufficient information you provide us to the information we maintain about you in our systems.
Please provide your name, email address and mailing address in the original request, as well as an explanation of the rights you wish to exercise. We will only use the personal information provided in connection with the US Privacy Rights Request Form to review and comply with the request. If you do not provide this information, we may not be able to verify or complete your request in all circumstances.
If you wish to submit a verifiable consumer request on behalf of another individual we will also need sufficient information to verify that the individual is the person about whom we collected personal information and that you are authorized to submit the request on their behalf. Please see the "Authorized Agents" section below for more information.
In certain circumstances, we may decline a request to exercise the rights described above, in accordance with applicable law.
To exercise your Right to Opt Out of Personal Information Sales or Sharing, we may ask you to provide additional personal information (including your name, email address and mailing address) so that we can properly identify you in our dataset to facilitate the opt-out request. If you choose not to provide this information, we may only be able to process your request to the extent we are able to identify you in our data systems.
Once you make an opt-out request, you may change your mind and opt back in to personal information sales at any time by contacting us at [email protected]
To exercise your right to opt-out of personal information sales or sharing, please submit a request by clicking the button below:
DO NOT SELL OR SHARE MY PERSONAL INFORMATION
In addition, as is common practice among companies that operate online, we permit third party advertising networks, social media companies and other third-party businesses to collect personal information directly from your browser or device through cookies or similar online tracking technologies when you visit or interact with our websites, use our apps or otherwise engage with us. For example, they may collect Internet/Network information, such as a cookie or device ID, browsing history and website usage, geolocation data, commercial information, and inferences generated from your browsing history and interactions with our service as well as other sites and services. These third parties use this information for the purposes of serving ads that are more relevant, for ad campaign measurement and analytics, and for fraud detection and reporting and may sell or share that information to other businesses for advertising and other purposes.
You can adjust your web browser's settings or cookie settings which will allow you to opt out of certain online advertising and third party tracking activities.
In certain circumstances, you are permitted to use an "authorized agent" (as that term is defined by the CCPA) to submit CCPA requests on your behalf. We may verify the authorized agent's authority to act on your behalf as follows:
For requests to know, access, correct or delete personal information, we may ask you to provide sufficient evidence to show that you have provided the authorized agent signed permission to act on your behalf, verified your own identity directly with us pursuant to the instructions set forth in this Notice, and directly confirmed with us that you provided the authorized agent permission to submit the request on your behalf.
For requests to opt-out of personal information "sales" or "sharing," we may ask you to provide a signed permission demonstrating your authorized agent has been authorized by you to act on your behalf.
If you have any questions, comments or concerns with respect to our privacy practices or this Notice, or wish to update your information, please feel free to contact us at [email protected]. You may also write to us at the following address:
Aptos, LLC, 11175 Cicero Drive, Suite 650, Alpharetta, GA 30022, USA, Attention: Privacy Manager
From time to time, we may change our Notice. We will notify you of any material changes to our Notice as required by law. We will also post an updated copy of this Notice on our website. Please check our website periodically for updates.